Privacy Policy

At By His Design Creative, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices you have regarding your information.

Information We May Collect

When you visit our website or contact us, we may collect information that you voluntarily provide, including your name, email address, phone number, business information, project details, photographs, videos, or other files submitted for services such as web design, photo restoration, digital media, or Life & Legacy Videos.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring website, pages visited, and general website activity. This information may be collected through cookies, analytics tools, or similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to questions and service inquiries
Provide estimates, consultations, and requested services
Communicate with you about your project
Create websites, graphics, videos, restored photographs, and other digital content
Process payments where applicable
Improve our website and services
Maintain business records
Prevent fraud or misuse of our website
Comply with legal obligations

We do not sell your personal information.

Photos, Videos, and Personal Media

Because some of our services involve personal photographs, family images, memorial materials, videos, and other meaningful content, we take care to use these materials only for the purpose of completing the services you request.

We will not intentionally publish or use your personal photographs, videos, memorial materials, or completed projects for advertising, social media, portfolio displays, or promotional purposes without your permission.

Website Design Clients

If you hire By His Design Creative for website design, you may provide business information, photographs, logos, written content, account information, or other materials necessary to complete your website.

You are responsible for ensuring that you have permission or legal rights to use any photographs, logos, written content, music, graphics, or other materials you provide to us.

Third-Party Services

Our website may use third-party services such as website hosting platforms, payment processors, analytics providers, email services, social media platforms, scheduling tools, or other technology providers.

These third parties may collect or process information according to their own privacy policies. By His Design Creative is not responsible for the privacy practices of third-party websites or services.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences, and improve the overall user experience.

You may be able to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Payments

If payments are accepted through our website, payment information may be processed by a third-party payment provider. By His Design Creative generally does not directly store complete credit or debit card information.

Email and Contact Forms

If you contact us through a form, email address, or other method, we may retain your contact information and correspondence so that we can respond to your request and maintain appropriate business records.

We will not add you to marketing email lists without your consent where consent is required.

Data Security

We take reasonable steps to protect the personal information and digital files entrusted to us. However, no website, email system, online storage service, or internet transmission can be guaranteed to be completely secure.

Data Retention

We may retain client information, project files, correspondence, invoices, and completed materials for as long as reasonably necessary to provide services, maintain business records, resolve disputes, or meet legal and financial obligations.

Clients may contact us to ask whether personal files can be deleted after a project is completed. Certain records may need to be retained for legal, tax, or accounting purposes.

Children’s Privacy

Our website and services are not intended to collect personal information directly from children without the involvement or consent of a parent or legal guardian.

When photographs or videos of children are provided as part of a client project, we rely on the client to confirm that they have the authority and permission necessary to provide and use those materials.

Links to Other Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for the content, security, or privacy practices of those websites.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information we maintain about you, subject to any information we are required to retain for legitimate business or legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, website features, or legal requirements change. Any updates will be posted on this page with a revised effective date.